How we’re supporting our community

To our Truly community,

Unprecedented times call for adaptability and cooperation. Because the health of our community and our team members is our number one priority, we’re supporting social distancing efforts and keeping our office staff and customer service representatives safe at home.

​We are taking all necessary precautions to guarantee that everyone is safe. We will continue to follow all the proper protocol and suggestions made by officials to prevent the spread of coronavirus. 

We would also like to urge everyone to do their part in preventing the virus from spreading. You may do this by frequently washing your hands, staying at home, and taking social distancing seriously by avoiding crowds. We can all help in our own little way. 

As an ecommerce company, we are in the fortunate position to keep delivering premium products and excellent service to our loyal customers and followers.

We ask for your patience, as our manufacturing and distribution efforts are scaled down due to the outbreak.

Rest assured, we are still hard at work formulating your favorite products and fulfilling your orders using the most stringent safety guidelines. We may experience delays in shipping due to the current situation, but we're working hard to ensure that all orders arrive on time.


If you have any questions, you can send us an email at and we will respond as fast as possible. You can read our frequently asked questions here.


We appreciate your understanding as we all work together during this transition to keep the world as healthy as possible.

​Thank you for your continued support and loyalty to Truly Beauty.

Wishing you and your family continued wellness and happiness,

The Truly team 

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Due to safeguards in place to protect our employees, shipments will be delayed. Learn more


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